Cancellation & Confirmation Policy

Cancellation & Confirmation Policy
(For Individual classes less than 50 hrs in length,
for those in a program more than 50 hours, see below)

If a scheduling conflict occurs you may transfer to another class date/time or cancel the class. If the scheduling conflict occurs 14 business days before the class date, you may transfer to another class date/time or if approved by your company, you may substitute another person in your place (No substitutions for clients pay with a voucher). If you do not cancel 4 or more business days prior to the class, you will be charged full class price. If you fail to attend the class, you will be charged full class price. If payment is being made by coupon, you will be charged a coupon. If payment is being made with a voucher, the voucher will be processed for payment. If you reschedule within the month (a year for those paying with vouchers) of cancellation, you will not be charged for the rescheduled class (except if paying with a coupon).

Please fax the completed form to the location needed. Fax numbers are listed on the Contact Us page. Your signature verifies that you have enrolled in the classes listed and that you have read, understand, and agree to adhere to the cancellation policy and that you are responsible for payment using one of the payment methods listed above.

Course Times:

Most of our courses are FULL DAY and will be 8:30am-4:30pm for a typical 7 hour class. Time of course is adjusted based on the hours in the course. Call today to find out a starting time for any classes other than 7 hours. We also offer a flex schedule to accommodate student schedules. Please arrive 20 minutes or more prior to the start of class. Have photo id ready.

The following information is geared for our tracks of 50 to 300 hours and those registering as an individual.

Admission Policy:

Students applying for courses with The Computer Workshop, Inc, should be at least 18 years old or have permission from their guardian. All students must meet with an advisor prior to enrollment.

Cancellation Policy:

An enrollment agreement or application may be cancelled with 14 business days after the date of signing provided the school is notified of the cancellation in writing. The school shall promptly refund in full all tuition and fees paid pursuant to the enrollment agreement. Such refund shall be made no later than thirty days after cancellation. This provision shall not apply where a student has already started classes.

Refund Policy:

  1. A student who starts class and withdraws before the period is fifteen percent completed will be obligated for twenty-five percent of the tuition and refundable fees plus the registration fee.

  2. A student who starts class and withdraws after the academic term is fifteen percent complete but before the academic term is twenty-five percent completed will be obligated for fifty percent of the tuition and refundable fees plus the registration fee.

  3. A student who starts class and withdraws after the academic term is twenty five percent complete but before the academic term is forty percent completed will be obligated for seventy-five percent of the tuition plus the registration fee.

  4. A student who starts class and officially withdraws after the period is forty percent completed will not be entitled to a refund of the tuition nor the registration fee.

Books can be refundable, if in new condition. Test Vouchers are non-Refundable.

Grievance Procedures:
Any student who has a grievance with The Computer Workshop should first discuss the problem with the instructor or Education Director. If a resolution is not reached, the student should make a written complaint and submit it to the Education Director asking for a written response. When a satisfactory resolution of the problem is not obtained, the student may contact the State Board of Career Colleges and Schools, 30 E. Broad St., Suite 2481, Columbus, OH 43215-3414, Phone 614.466.2752; Toll Free: 877.275.4219.

Program Requirements:

Students are expected to be on time and attend all scheduled classes. Documentation of the reason for the absences is required for a student returning to class after an absence. A student that is late more than 1 hour will be required to reschedule that day of class. All classes missed by the student will need to be made up by the end of the completion of the track. Any student that performs in an unsatisfactory manner will be given addition time to obtain satisfactory performance.

Standards for Satisfactory Progress:

100% attendance & satisfactory completion of course materials is required for course completion.


A student unable to attain satisfactory completion will be placed on academic probation and given extra assistance in an effort to reach the expected level of performance.


Any student who is on probation or has dropped out of the track, may be readmitted by completing a personal interview with the school director and paying all fees due at time of readiness.

School Grading:

School Grading is a Pass/Fail Basis.

of Absence:

In event of emergency a short leave may be granted with out penalty.

Graduation Requirements:

Graduation requirements of the track is to complete all courses satisfactory and complete all classroom hours.

Student Conduct and Conditions for Dismissal:

Students are expected to act in a mature and considerate manner in all functions in the school. The following may result in disciplinary action:

1. Vandalism

2. Gambling

3. Disruptive in Class.

4. Physical Abuse or harassment

5. Consumption of alcoholic beverages/drugs.

6. Possession of firearms and weapons.

7. Smoking, Designated areas are provided. These are some of the reasons for dismissal.

Credit for Previous Education:

Documentation of prior training may be used as a prerequisite.


Thelma Tippie CEO
Terri Williams Davy COO
David Williams Vice President

Lead Instructors:

Suzanne Hixon
Matthew Fuerst
Jeffrey DeRamus