Industry Highlight: April 2025

Gallup’s Workplace Predictions for 2025: A New Era of Employee Engagement and Leadership

By Becky Anzalone


As 2025 continues, the workplace is undergoing another major transformation. The federal government’s return-to-office mandate is forcing organizations to reassess their workforce strategies, sparking debates about employee engagement, leadership effectiveness, and retention. With Gallup reporting a sharp decline in workplace satisfaction, businesses must act swiftly to adapt to evolving employee needs and invest in workforce development to remain competitive. Gallup’s latest report identifies seven key challenges organizations will face in 2025, ranging from declining engagement to skill shortages. Here’s a look at Gallup’s workplace predictions and how targeted IT training programs can help businesses overcome these challenges.


1. Employee Engagement Hits a 10-Year Low


Challenge:

With 3.2 million fewer employees feeling engaged at work, companies must rethink their approach to motivation and career growth.

Solution:

Offering career development opportunities through IT certifications can increase engagement by providing clear career paths. Popular programs include:
  • Microsoft Copilot Training – Helps employees leverage AI tools for enhanced workplace productivity.
  • CompTIA Security+ – Ideal for IT professionals looking to develop cybersecurity expertise.
  • AWS Certified Solutions Architect – A must-have for cloud professionals seeking advancement in cloud computing.


2. The "Great Detachment" is Growing


Challenge:

Employees are feeling disconnected from their workplaces, leading to reduced loyalty and lower productivity.

Solution:

Training programs that encourage collaboration and innovation can reignite employee passion for their work. Consider:
  • Microsoft 365 and Azure AI Training – Helps teams collaborate more effectively using AI-driven cloud tools.
  • Project Management Professional (PMP) Certification – Equips managers with skills to lead teams more effectively.


3. Upskilling is More Critical Than Ever


Challenge:

A widening skills gap is making it difficult for companies to keep up with technological advancements .

Solution:

Investing in technical training programs ensures employees stay competitive in today’s job market. Recommended courses include:
  • Google Cloud Digital Leader Certification – Helps employees understand cloud transformation strategies.
  • Cisco Certified Network Associate (CCNA) – Strengthens IT networking expertise.


4. Employee Well-Being is Declining


Challenge:

Employee life evaluation scores are at an all-time low, with rising stress levels impacting productivity.

Solution:

Implementing workplace wellness and training initiatives can enhance job satisfaction. Training options to consider:
  • Workplace Resilience and Stress Management Courses – Helps employees manage stress effectively.
  • IT Automation with Python – Reduces workload through automation, improving efficiency and work-life balance.


5. Leadership Must Evolve to Meet New Expectations


Challenge:

Leaders must provide hope, direction, and stability to keep employees engaged.

Solution:

Training programs focused on strategic leadership and technology-driven decision-making can help managers lead effectively. Recommended options:
  • Certified Information Systems Security Professional (CISSP) – Equips leaders with security governance skills.
  • Certified Scrum Master (CSM) – Teaches leaders how to manage agile teams efficiently.


6. Job Switching is at an All-Time High


Challenge:

Over 51% of employees are considering leaving their jobs due to lack of career growth opportunities.

Solution:

Offering employees certification reimbursement and structured career pathways can improve retention. Suggested certifications:
  • Google IT Support Professional Certificate – Ideal for those transitioning into IT careers.
  • Certified Ethical Hacker (CEH) – Provides cybersecurity professionals with a competitive edge.


7. The Hybrid vs. Office Debate Continues


Challenge:

Organizations must find a balance between flexibility and productivity amid the return-to-office mandate.

Solution:

Investing in remote collaboration and hybrid work technology training ensures employees remain productive from any location. Consider:
  • Microsoft Teams and Power Platform Training – Helps employees maximize digital workplace tools.
  • Cloud Security Training (CompTIA Cloud+ or AWS Security Specialty) – Ensures secure remote work environments.


Final Thoughts: Preparing for the Future of Work

The return-to-office mandate is just one of many changes shaping the 2025 workplace. Organizations that prioritize engagement, leadership development, and upskilling will be best positioned to thrive. Investing in technical training programs can help bridge skills gaps, improve employee retention, and enhance job satisfaction.

For a deeper dive into Gallup’s full workplace analysis, check out their report here. Other references here: gallup.com





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